Chosen Help
Guides and how-tos for the people who actually have to use the product. New here? Start with Getting started.
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Guides
Candidates in Chosen
Candidates land in a table you can also view as a kanban board. How to move them through your pipeline, parse resumes, score matches, and export data.
Candidate search in Chosen
Search candidates already in Chosen with one query bar and three modes — smart, boolean, and AI deep search. When to use each, and how to write queries that work.
Scheduling interviews in Chosen
Connect your calendar and let the AI scheduler handle the interview back-and-forth — finding times, emailing candidates, and booking the meeting.
Sourcing and outreach
Find candidates instead of waiting for them — run a web Mission, enrich emails, draft outreach, and send from your own inbox without burning your domain.
Careers page and the apply flow
How your public careers page works in Chosen: publishing jobs, branding the page, building application forms, and what candidates see when they apply.
Analytics in Chosen
Reporting on your hiring pipeline: funnels, source effectiveness, time-in-stage, team throughput, and a custom chart builder — all filterable by job and date.
HQ assistant
Workflows
From a passive candidate to a booked call
A hands-off Chosen workflow: run a Mission to find a passive candidate, enrich their email, draft outreach, and let the AI scheduler book the call once they reply.
Turn fresh applicants into a ranked shortlist
A Chosen workflow for triaging applications fast: resume parsing fills the fields, match rating scores each against the job, then sort and bulk-move the top band.
Run an interview loop without the calendar tetris
A Chosen workflow for multi-interviewer loops: an interview template sets the panel, availability windows bound the search, and the AI scheduler books the overlap.
Run a screening pass with one HQ instruction
A Chosen workflow for using the HQ assistant to do a multi-step screening job in one request — and why plan-gating makes a big instruction safe to give.
Keep your pipeline warm with a Monday loop
A weekly Chosen routine so good candidates don't go cold: use analytics to spot stale candidates, capture them in a saved search, bulk-email them, and refresh status.
Sharpen a role mid-search and re-rank everyone
A Chosen workflow: edit a job description to fix what you're looking for, let match ratings recompute, re-run the saved search, and review the re-ranked shortlist.
Close out rejected candidates kindly and fast
A Chosen workflow for rejecting candidates well: multi-select the ones not moving forward, send a templated rejection from your own inbox, and move them to Rejected.
Reference
Chosen glossary
Plain definitions of the terms you'll meet in Chosen — candidate, prospect, pipeline, match rating, smart and deep search, mission, HQ, and more.
Chosen FAQ
Quick answers to the questions recruiters ask most about Chosen — careers pages, duplicate candidates, match scores, outreach sending, exports, and more.
Plans and limits
What the Starter, Growth, and Enterprise plans allow in Chosen — which caps are lifetime, which actions draw on usage tiers, and where to upgrade.
API keys
How to create an API key in Chosen, why the key is shown only once, how per-key roles scope access, and where the public developer API is documented.
Keyboard shortcuts
The keyboard shortcuts available in Chosen — toggling the sidebar, navigating the availability grid, and the editing keys used across the app.
How Chosen's AI behaves
An honest overview of how Chosen's AI works across resume parsing, match rating, deep search, scheduling, and HQ — where it acts alone and where it asks first.
Getting data out of Chosen
The ways to export data from Chosen — CSV and resume-ZIP exports from the candidates table, what analytics can export, the Notion mirror, and the API.