Chosen Help

Chosen has three roles: Owner, Admin, and Viewer. Most of your team should be Viewers. This page is what each role can do and how to invite people.

The three roles

RoleCan doCan't do
OwnerEverything, including billing and deleting the organization.
AdminEverything operational — jobs, candidates, feedback, integrations, exports, API keys, inviting members.Billing. Deleting the org.
ViewerRead everything. Leave interview feedback. See analytics.Edit candidates, change settings, or send anything.

The role that surprises people is Viewer. A Viewer can't change your data — but they can leave structured interview feedback. That's the whole point of the role: it's how you bring an interviewer in without handing them the controls.

Inviting your team

  1. Go to Settings → People.
  2. Click Invite member and enter their email address.
  3. Pick their role. You can change it later, so when in doubt pick the smaller one.
  4. They get an emailed invitation. On the Starter plan a pending invitation already counts toward your member limit — see plans and limits.

Hiring managers should usually be Viewers

A hiring manager who reviews candidates and leaves feedback for one role does not need Admin. Give them Viewer. They get the candidate profiles and the feedback forms — everything they need — without the ability to change a status, edit a job, or disconnect an integration by accident.

Reserve Admin for the people who run requisitions day to day.

Changing a role

Go to Settings → People, find the person, and change their role. It takes effect immediately — the next page they load runs on the new permissions.