Chosen Help

The AI events tab, under Interviews → AI events, is the approval queue for the scheduling AI. AI-drafted replies wait here for your sign-off, and it surfaces alerts about interviews at risk of falling through. A pending-count badge tells you when something needs you.

Approving a drafted reply

When the AI email assistant drafts a response to a candidate reply, it lands here as a pending item with the candidate, the detected intent, and a confidence score. You have three options:

  1. Approve — sends the drafted reply as written and executes the action behind it (a reschedule cancels and re-offers; a cancellation cancels the meeting).
  2. Edit — adjust the subject or body first, then approve. The edited version is what sends.
  3. Reject — discards the draft and takes no action. Use this when you'd rather handle the thread yourself.

Alerts it surfaces

The tab is not only an approval queue. It also raises things you'd otherwise miss:

AlertWhat it means
Candidate declined the inviteThey declined the calendar invite. Reach out or reschedule.
No slot pickedThe candidate got the email and hasn't chosen a time after a few days.
Interviewer hasn't acceptedAn interviewer hasn't accepted the calendar invite an hour before the interview.
Question the assistant can't answerA candidate asked something outside scheduling — it needs a human reply.

Automation mode and stopping a request

Every scheduling request runs in one of two automation modes. Draft-for-approval means every AI email waits in this queue for you. Off means the AI stops — no drafting, no sending, no reading replies.

The Stop scheduling control on a request flips it to off. It halts the outgoing emails and the AI monitoring at once. It does not cancel meetings already booked — cancel those from the meeting itself. Stop scheduling is the brake for "the AI is doing something I don't want"; it is not an undo for a confirmed interview.

When it gets it wrong

  • A draft you don't agree with. Edit it before approving, or reject it and reply yourself. Nothing sends until you approve.
  • An alert that's already handled. If you sorted something outside Chosen, the alert may still show. Approving or rejecting the related item clears it.
  • The AI keeps acting after you've taken over. Replying yourself on the thread usually signals handover, but to be certain, use Stop scheduling on the request — see the email assistant for why a stray "thanks" isn't always enough.

Limits

  • The queue covers AI scheduling activity, not every interview event. Booked interviews live on the Interviews calendar.
  • Acting on an item is final — an approved reply has been sent, a rejected draft is gone. There's no per-item undo.