Chosen Help

Chosen has three plans: Starter, Growth, and Enterprise. Starter has a handful of caps so you can try the product end to end. Growth and Enterprise remove those caps. This page is what each plan allows and where the limits actually bite.

What the plans allow

StarterGrowthEnterprise
Open jobs1UnlimitedUnlimited
Team members2UnlimitedUnlimited
Sourcing searches10 totalUnlimitedUnlimited
Email lookups10 totalUnlimitedUnlimited
Candidates, careers page, search, scheduling, HQIncludedIncludedIncluded

The features themselves don't change between plans — Starter gets the full product. What changes is volume: how many jobs you can post, how many people you can invite, and how much sourcing you can run.

Lifetime caps vs. ongoing limits

Two of the Starter caps are lifetime, not monthly. They count every use since the organization was created and never reset:

  • Sourcing searches — 10 total. Each sourcing search you launch counts once, for good.
  • Email lookups — 10 total. Each prospect you run enrichment on counts once.

The other two Starter caps are ongoing state, not a running total — they limit what you can have at one time:

  • Open jobs — 1. Close or delete a job and you can post another.
  • Team members — 2. This counts current members plus any pending invitations. Delete a pending invite and that slot frees up.

The reason for the split matters. A lifetime cap is spent permanently; deleting a sourcing search doesn't give the use back. An ongoing cap just tracks your current count. If Starter sourcing feels tight, that's the lifetime cap working as intended — it's a trial allowance, and upgrading to Growth removes it.

Usage tiers — which actions are metered

Separate from plan caps, some actions are rate-limited because each one costs real money to run — an AI model call, a paid enrichment, a web search. These limits apply on every plan and exist to stop a runaway script or a too-broad query from spending a fortune. They refill continuously, so you don't have to wait out a full day.

The actions that draw on the heavier tiers:

  • Deep searchAI deep search runs multiple model calls per search. It sits in the strictest tier: a few runs per minute and roughly 100 per day.
  • Enrichment — paid email lookups for sourcing sit in a mid-cost tier.
  • Web discovery — finding new prospects on the open web is an expensive operation, in the same strict tier as deep search.
  • Outreach sending — sending outreach has its own send budget, plus a separate per-recipient-domain cap (about 5 sends per hour, 50 per day to any one company) that protects your domain reputation.

Everyday work — smart search, boolean search, browsing candidates, moving statuses — isn't metered. The tiers only touch the operations with a real cost behind them, and in normal use you won't notice them.

Changing your plan

Plan changes and billing are Owner-only. If you're an Admin, there's no billing tab in your Settings at all — that's expected, not a bug. Anything billing-related goes through whoever owns the account. The roles are explained in accounts and roles.

When a plan upgrade lands, the new limits apply immediately — a freshly upgraded organization can post its second job right away, with no waiting period.