Rejecting candidates is the chore everyone postpones, which is exactly why people end up ghosted. This recipe makes the close-out fast enough that you actually do it — a templated note from your real inbox, a status move, and a logged record — so candidates hear back and your pipeline reflects reality.
It's a high-frequency job. Done in two minutes, it gets done. Done as forty individual emails, it doesn't.
What you'll need
- Gmail connected — the rejection sends from your own address, and without it the bulk action has no inbox to send from.
- The candidates who aren't moving forward, somewhere you can select them — a job's table or a filtered view.
- A Rejected status in your pipeline. The default set has one.
The chain
- Filter or multi-select the candidates. In the candidates table, narrow to the people you're closing out — a status, a job, a stage — then select them with the checkboxes, shift-clicking to grab a range.
- Send a templated rejection. With the candidates selected, use reject with template — it sends a templated rejection email to everyone selected at once. It goes from your own connected Gmail inbox, not a generic
noreply@, so candidates hear from a person and any reply comes back to you. - Move them to a Rejected status. Move the same selection to your Rejected status — by drag, or as a bulk action on the selection. Now your pipeline numbers reflect who's actually still in play.
- The timeline logs who and when. Every status change is recorded on each candidate's timeline — who moved them, when, and from what stage. "When did we close this candidate out, and who did it?" always has an answer, and it isn't a guess.
Where it can break
- No Gmail connected. Reject-with-template needs an inbox to send from. Without Gmail connected, the bulk action can't send. Connecting takes about ten seconds.
- The template is too generic to be kind. A rejection that could go to anyone reads as exactly that. Keep the wording warm and human — the template sends from your name, so it should sound like you wrote it.
- You moved the status but skipped the email. Then the candidate is closed out in your system and never heard a word. The email is the kind part; don't drop it. Send first, then move.
- You meant to reject a smaller set. A bulk status move is not individually undoable, and a sent email cannot be unsent. Check the selection before you send — the filter bar is how you get it exact.
Variations
- Reject as part of a triage pass. When you rank a pile of applicants, the bottom band can be rejected in the same session — same selection tools, same chore handled while you're already there.
- One thoughtful rejection, not a batch. For a candidate who got far — a final-round no — skip the bulk template and email them individually from their record. Some rejections deserve a personal note; reserve the batch tool for the early-stage stack.
- Let HQ handle the moves. Ask HQ to move a set of candidates to Rejected — it writes a plan you approve. HQ moves stages and data; the decision to reject is still yours.
- Removing a whole status. If you're retiring a stage entirely, removing a status asks where its candidates should go and merges them there — a different operation from rejecting people one selection at a time.