Chosen Help

A multi-interviewer round is the hardest thing a recruiter schedules: four calendars, one candidate, and a reschedule waiting to happen. This recipe sets it up once so Chosen finds the overlap, books it, and handles the inevitable "can we move it?" — while you stay the approver, not the operator.

The work is front-loaded. You define the panel and the team sets their hours once; after that, every loop of that type schedules itself.

What you'll need

  • Google Calendar connected for every interviewer — the scheduler reads free/busy from it.
  • Gmail connected — the scheduling emails and the email assistant's replies send from your inbox.
  • A candidate in your pipeline ready for the loop. Zoom is optional — without it, interviews get a Google Meet link.

The chain

  1. Define the interview template with its panel. Build an interview template for the round — a technical loop, an onsite — and add the interviewers. Mark each one required or optional: required interviewers must all be free, optional ones get included if they fit. This split is the whole feature.
  2. Each interviewer sets an honest availability window. Under Settings → Scheduling → Availability, every interviewer sets their own availability window — the hours they'll genuinely take an interview, with recurring slots blacklisted. A narrow honest window beats a wide optimistic one.
  3. Start the request and let the AI scheduler find the overlap. From the candidate's detail page, click Schedule and pick the template — the panel pre-fills. The AI scheduler reads each interviewer's window and calendar, finds the first real slots where everyone required is free, emails the candidate, and books the calendar event when they pick one.
  4. Let the email assistant draft the reschedule. When the candidate emails to move the interview, the AI email assistant reads the reply, works out they want a reschedule, finds new slots, and drafts the response. It only touches threads Chosen started.
  5. Approve the fix in the AI events tab. The drafted reply lands in the AI events tab with the detected intent and a confidence score. Read it, edit if the tone's off, and approve — approving sends the reply and re-offers the new times. Reject it if you'd rather handle the thread yourself.

Where it can break

  • No slots came back. Too many interviewers marked required, windows too tight, or calendars too full — the overlaps don't exist. Move the nice-to-haves to optional, or loosen a window. Every required person is one more calendar to thread.
  • The scheduler offered a time someone can't make. It trusts the calendar. A tentative event marked "free," or a meeting an interviewer never added, makes a busy slot look open. Fix the calendar, or reschedule manually from the candidate's detail page.
  • An interviewer left the default 9–5. Then the scheduler offers times that person would never agree to, and you find out when they decline the invite. Availability is only as good as the windows people set — chase the honest ones.
  • You replied "thanks!" on the thread. A reply from you signals you're taking over, and the assistant backs off. To leave a note without stopping the AI, use the Comment action on the thread instead.
  • The AI events badge is sitting there. A declined invite or an unaccepted interviewer is fixable before the interview — if you catch it. Ignored alerts end as missed interviews.

Variations

  • One-off conflict, not a recurring one. An availability window is a recurring weekly pattern. For "I'm out next Thursday," the interviewer blocks that time on their calendar — the scheduler reads it.
  • Skip the template. For a one-time panel that won't recur, start the request without a template and add the interviewers by hand. You lose the pre-fill, not the scheduling.
  • Let the candidate self-book. If you'd rather not offer slots over email, a candidate scheduling link lets them pick from your live availability directly.
  • Pause the AI mid-loop. If the automation is doing something you don't want, Stop scheduling on the request flips it off — it halts the emails and the monitoring at once. It doesn't cancel a booked interview; cancel that from the meeting itself.