Chosen Help

The marketplace is where independent recruiters work hard-to-fill roles that companies publish on Chosen. Every role shows its fee, what you earn, and how fast the company actually responds — before you commit an hour to it.

Getting in

Apply at recruit.chosenhq.com/recruit/apply. Three short steps: who you are, what you recruit, how you work. A personal Gmail is fine — you don't need a company domain. Your LinkedIn profile is required, because a human reads every application and that is where they check your track record. Chosen reviews by hand, usually within 3 business days, and the emailed status link shows where things stand the whole time.

Approved? Sign the recruiter agreement (plain language, published fees, your candidates yours for 12 months) and enter your workspace.

Your workspace is the full ATS

Not a portal with a table bolted on. Candidates is the same workspace Chosen's hiring teams use: the query bar with AI search as the default (flip to standard for instant smart or boolean search), the full table with inline edits, sort, custom fields, a column layout that follows you across devices, bulk select with export, resume upload with AI parsing, and your saved AI searches under the Candidates entry in the sidebar. Your candidates are yours — a company sees one only after Chosen releases the packet, and then only what you chose to send.

The one thing you don't have is jobs. Instead of assigning a candidate to a job, you add them to a role: select rows in the table (or open a candidate) and pick from the roles you're approved on. That is the submission. There's no separate submit step — adding sends the packet to Chosen, and it needs a resume on file to go through. Roles you've applied to but haven't been approved for don't appear yet; a paused role can't take new candidates until the company resumes it.

The rest of the ATS is in the sidebar too: Interviews (Choosie preps kits, joins calls, drafts scorecards), Schedule (the calendar and scheduling wizard), Analytics, and the Choosie chat assistant under Tools, next to Sourcing, Screening and your booking link. Screening and the booking link get their own page: recruiter tools.

Adding a candidate from My Desk runs the real upload flow inside the dialog — drop a resume or paste text, and you watch it upload, create the candidate, parse the resume and send to Chosen, step by step. If parsing is slow or fails, you're told: the candidate is saved but not sent, so fix the profile and add them from their page.

My Desk sorts each role's candidates into four stages: With you (interested through your share link, or a packet Chosen returned — open the card to send), Chosen review, With client, and In client pipeline. Nothing is draggable; a card moves when something actually happens. Once the company accepts, the card's chip shows the stage they're in over there — in the company's own stage name.

Applying to a role

Marketplace shows open roles as cards or as a table — toggle next to the sort. Either way you see comp band, fee, what you'd earn on a placement, and a role-health score. Health is computed from the company's actual behavior — median feedback time, calibration, past fill rate. A 92 responds; a 64 is telling you something. Click the company's name for their track record: marketplace hires, how fast they hire, how fast they reply.

The role page shows the job description and any notes the hiring team wrote for recruiters — the stuff that never makes the public posting. Apply from there. There are no seats to run out of: Chosen reviews role applications, usually within a business day, and a decline comes with a note. You can apply again later.

The evidence packet

You don't send resumes here — you send receipts. The packet assembles itself the moment you add a candidate to a role:

  1. Profile and resume — from your own candidate workspace. The one thing the gates insist on before you can add.
  2. Match report — runs on its own once the resume text is in, AI-scored against the role's ranked requirements with quoted evidence per row. Honest gaps show as honest gaps.
  3. Scored screen — attach an askspresso-scored interview with rubric scores and timestamped highlights. Optional, and you can attach one any time before Chosen releases the packet.
  4. Your notes — private by default. Pick which ones ride along; unpicked notes never leave your workspace. Also editable until release.
  5. Your pitch — three sentences, AI-drafted from the evidence as soon as the report lands. Edit it until it sounds like you, from the packet page.
  6. Your take — your own words, never AI-drafted: how they came across, what you'd flag, why you're sending them. Optional, and the one part of the packet that doesn't seal.

The quality gates run the moment you add: a resume on file, no duplicate in the company's ATS, nobody already representing them there, nobody else already submitted them to this role, the role still open, you're approved on it. A failed gate blocks the add and says exactly why — upload the resume, or pick a different role, and add again. If another recruiter beat you to a candidate, you find out before any packet work happens.

Chosen reviews every packet first

Adding a candidate doesn't put them in front of the company. The packet sits in Chosen review — usually under a business day — and you can keep improving it the whole time: edit the pitch, attach a screen, share a note. Then one of two things happens. It's released to the company, their review clock starts, and the packet seals. Or it comes back to With you with a note saying what to fix; fix it and press Send to Chosen on the packet page — the only submit button in the product. You can withdraw while Chosen has it; nothing has reached the company yet.

One thing never seals: your take. Edit it from the packet page until the packet is withdrawn or declined — after release, each save shows the company when it changed and drops a line into your thread with them. No email goes out.

Share a role with a candidate

Once you're approved on a role, Share role gives you a private link to send candidates. They see the role — title, company, comp band, description, requirements — and can raise a hand. Interested candidates land in your workspace and on your desk under With you, and they get the consent email automatically. A raised hand isn't a submission — open the card and press Send to Chosen when you're ready. Rotate the link any time; the old one stops working.

Watch the intake call

Some roles carry a recording of Chosen's intake conversation with the hiring team. When one exists, the role page shows an Intake call badge in the header with its length; click it to land on the Intake tab.

You get the recording, a summary of what was said, and a searchable transcript. Click any transcript line to jump the video to that moment. If the call was trimmed, the clock and the scrubber both show the trimmed length — you are not hunting through eleven minutes of small talk to find the part where they describe the team.

Two summaries can appear on that tab and they are not the same thing. From the intake call is generated from the recording. The bulleted list above the Brief v{n} line is the brief the hiring team edited by hand. Read both; they disagree more often than you'd expect.

An intake call is with the client, not with one role: once Chosen attaches the recording to the client, it shows on every role that client posts — the ones open today and the ones they publish next month. Chosen can also pin a recording to a single role, in which case only that role carries it.

Not every role has one. When there's no recording, the tab says so and shows whatever brief notes exist. A recording can also show up before its transcript — the tab says Transcript pending and the video plays fine in the meantime. A recording whose transcript failed still plays too; you just don't get the search box.

Consent comes first

Your candidate approves representation from their phone — one tap, company-scoped, expires after 12 months, revocable anytime. It isn't a gate on the add, but Chosen sees whether it's on file when they review the packet, so request it early. One recruiter represents a candidate per company; the first consent wins.

After the company says yes

An accepted candidate lands in the company's pipeline at Screening, tagged as yours. The packet page says In pipeline with the stage they're in right now, and the role page lists every candidate you have on that role with where each one is — click a name for the packet. From then on the tracker shows the live progression: when they reached the interview, the final round, the offer. Interviewing means the company actually moved them there, not that they said yes to the packet. You're not refreshing an inbox hoping for news — the tracker updates as the company moves them.

Reaching the final interview also locks your finalist bonus (currently $200 per finalist, paid up front, hired or not). The full money mechanics live on how you get paid.

Messaging and role channels

Every role you're on gets a message thread with the company — decisions, questions, and system updates land there with receipts. When the company connects Slack, a shared role channel opens for everyone working the role; messages mirror both ways, so you can live in Slack and nothing is lost in the app.

Withdrawing, and changing your mind

You can withdraw a submittal while it's waiting on the company, and your candidate can withdraw themselves from their status page. Either way the packet lands back on your desk as withdrawn — reopen it later with the match report, screen, and pitch intact. It comes back under With you with the Send to Chosen button waiting.

A declined submittal is different: it stays closed for that role. The company owes you a structured reason and a written note, and that feedback is the point — take it to the next candidate rather than re-sending the same packet. Same when a company passes on your candidate later, mid-process: the submittal shows the reason and note the moment they add it, next to the stage the candidate reached.

When companies go quiet

Companies commit to a decision on every released submittal within 5 business days. Past due, the company gets nudged and the submittal is flagged at risk; past 10, the listing auto-pauses and its health score drops. Slow companies pay in recruiter attention — you don't chase anyone.